Frequently Asked Questions

Get answers to common questions about Cake United

For Hiring Professionals

What is CAKE?

CAKE is a matchmaking platform built for the wedding and event industry. We help you find trusted freelance support — second shooters, assistants, planners, and more — without the overwhelm. Every match is thoughtful, efficient, and tailored to how this industry really works.

How is CAKE different from other job boards or hiring platforms?

We're not a marketplace full of random listings. CAKE is intentionally designed for the event world — built by professionals who know what it takes to deliver at a high level. We focus on quality matches, vetted freelancers, and real alignment, not just availability.

How are matches made?

Once you submit a request, we review your needs and deliver a shortlist of professionals who match your preferences, budget, and event type. You can view their profiles, compare options, and move forward confidently — all in one place.

How quickly can I expect matches after submitting a request?

We aim to send you a shortlist within 5 business days. Sometimes sooner. Our team reviews each request to ensure we're recommending professionals who truly align with your needs — not just who's available. If your request is urgent, be sure to mark it as such and we'll prioritize it accordingly.

For Freelancers

How do I get booked?

Once you're matched to a job, we'll reach out to check your availability. You'll have 24 hours to confirm. If confirmed, we'll share final details and connect you with the client to finalize terms.

Do I have to accept every job?

Not at all. You're in full control. Only say yes to what aligns with your goals and availability.

Can I set my own rates?

Absolutely. You set your rate, and clients see it before hiring. We believe in transparency and respect for your time and value.

General

Can I use CAKE as both a freelancer and someone who hires?

Yes — you'll have one profile with access to both sides. Whether you're staffing an event or looking for extra work, CAKE keeps it seamless.

How much does CAKE cost?

During our early access phase, it's completely free to sign up. We're currently offering invite-only matches as we test and grow with a trusted group of early users.

Once we launch fully, CAKE will become a paid platform — with flexible membership options tailored to how you work, whether you're looking to stay open to aligned gigs or book consistently.

We believe good people deserve better tools. That's why we charge — to protect your privacy, avoid spam, and keep this network intentional, vetted, and valuable. No hidden fees. No gimmicks. Just a trusted space for professionals who take their work seriously.

What's coming next?

We're starting with staffing, but our long-term vision includes tools for team building, networking, community, and more. Stay tuned — this is just the beginning.

Still have questions?

Contact Support